Refund policy

At Corvus Comics, we take great pride in the quality of our products and the satisfaction of our customers. Please read our return and refund policy carefully before making a purchase.

1. Damaged or Defective Items

We will gladly accept returns or replacements for items that arrive damaged or defective.

Claims must be submitted within 7 days of delivery.
Customers must provide photo or video proof of the damage at the time the package was received.
Once verified, we will offer a replacement or full refund at no additional cost to you.
In cases of damaged or defective items, Corvus Comics will cover all return shipping costs.

2. Books and Printed Media

Due to the nature of printed materials:

We cannot accept returns on books unless the issue is a direct result of an error by Corvus Comics or our fulfillment partners (e.g., misprint, wrong item shipped or damaged upon arrival).
All claims related to books must also include photo proof and be submitted within 7 days of receiving the order.

3. Other Merchandise (Apparel, Prints, Collectibles, etc.)

We accept returns on all other non-book products under the following conditions:

Returns must be initiated within 30 days of delivery.
Items must be unused, unworn, and in their original packaging and condition.
Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item sent by Corvus Comics.
Refunds will not be issued for used, worn, or altered items.

4. Return Process

To initiate a return:

Email q@corvusstudios.com with your order number and a brief description of the issue.
Attach photos of any damage (if applicable).
Once approved, you will receive return instructions and, when eligible, a prepaid return label.

Please do not send items back without prior authorization — unauthorized returns will not be accepted.

5. Refunds

Refunds are processed within 7–10 business days after your return is received and inspected.
Refunds will be credited to the original payment method used at checkout.
If the item was a gift, store credit may be issued instead of a direct refund.

6. Non-Returnable Items

The following items are not eligible for return or refund unless damaged or defective upon arrival:

Digital downloads or gift cards
Clearance or final sale items
Custom or personalized products
Opened or used merchandise

7. Exchanges

We currently do not process direct exchanges. If you wish to replace an item, please initiate a return (if eligible) and place a new order once your refund is processed.

8. Questions or Concerns

If you have any questions regarding your order or this policy, please contact our customer service team at:

📧 q@corvusstudios.com

We’re here to help ensure you have a positive experience with Corvus Comics.